1.The short version
The VaultYou AI Coach is a decision-support tool. It reads the business data in your own workspace and gives you general guidance in plain English. It is not accounting, taxation, financial, legal or investment advice, and it never makes a financial decision for you. Every action is yours to review, approve and take.
2.How the AI works
When you ask a question, VaultYou assembles the relevant context from your workspace — things like outstanding invoice totals, expense categories, GST registration status and journey tasks — and sends it to a third-party large language model, which returns a response.
The model does not have access to other businesses' data, and it is not a live connection to the ATO, ASIC or your bank.
3.Known limitations
Language models are probabilistic. That means AI output may:
- be incomplete, out of date, or confidently wrong;
- miss context that only you know about your business;
- misread an edge case in Australian tax or compliance rules;
- produce a calculation that looks plausible but is incorrect; or
- vary between runs for the same question.
Always sanity-check figures against the underlying records in your vault before acting on them.
4.The AI never acts on its own
The AI Coach cannot, and will not:
- send an invoice, quote or email on your behalf without you confirming it;
- move money, make a payment, or connect to your bank account;
- lodge a BAS, tax return or any filing with the ATO or ASIC; or
- enter a contract or make a commitment for your business.
It drafts and recommends. You decide. Nothing leaves your vault without an explicit action from you.
5.Your responsibility
You are responsible for the accuracy of your records and for meeting your obligations, including GST, BAS, PAYG, superannuation and record-keeping. For anything material — a structure change, a tax position, an employment decision, a contract — confirm it with a registered tax agent, BAS agent, accountant or lawyer before you act.
6.Privacy of AI requests
Only the context needed to answer your request is sent to the model provider. We do not sell AI conversation content, and we do not use your business data to train third-party models for other users. See the Privacy Policy for full detail.
7.Tell us when it's wrong
Reporting a bad answer is one of the most valuable things a beta member can do. Use the Feedback option in the app, or email support@vaultyou.com.au with the question you asked and what was wrong about the response.