Contact
Talk to the people building it.
VaultYou is a small Australian team. During private beta your message goes straight to the people writing the code — not a ticket queue.
Product support
Something not working, or you're stuck on a workflow? This is the fastest way to reach the team building VaultYou.
support@vaultyou.com.auWe aim to reply within one business day (AEST).
Security reports
Found a vulnerability? Send enough detail to reproduce it. Please give us a reasonable chance to fix it before disclosing publicly.
security@vaultyou.com.auSecurity reports are triaged ahead of everything else.
Privacy requests
Access, correction or deletion of your personal information under the Australian Privacy Principles, or a privacy complaint.
privacy@vaultyou.com.auWe respond within 30 days, usually much sooner.
Already using VaultYou?
The quickest way to report a bug or request a feature is the Feedback option in your account menu inside the app. It attaches the page you were on and your browser details automatically, which usually saves a round of back-and-forth.
Sign inBusiness details
- Product
- VaultYou — vaultyou.com.au
- Location
- Australia — Australian owned and operated
- Support hours
- Monday to Friday, Australian business hours
- Response target
- One business day for support enquiries
We don't operate a phone line during private beta so the team can stay focused on shipping. Email reaches us faster than anything else.
Looking for our policies? Visit Privacy, Terms, Security or the AI Disclaimer.